I had Mazda call me after I filled in a survey and indicated that I was not satisfied because the dealer was not able to fix the problem.
They told me they were not aware of a problem with the model and that the dealer would go on a road test with me. I told him they can wait till my next service (as annoying as it is).
I mentioned that a number of people on the MPS forums were having similar issues and the Mazda representative’s comment was along the lines 'we don't read forums'.
What can you do? I didn’t realise I would be a ‘Beta’ tester buying a new car. Lesson learnt.