Originally Posted by
Mr Nasa
A copy of the story
At Easter I purchased a triple gauge dash pod for the mazda3!
I initially took them to a friend but said he couldn’t install,
I turned to you guys for professional service and a guarantee!
There initially was no issue, and was happy with the new addition.
After a trip to Sydney I took the car to Mazda for a routine service, and did mention the car seemed to be getting slightly hot on highway driving.
After they looked at what was wrong, Mazda tell me they wouldn’t have to fix the problem because of the aftermarket gauges installed. The reason, Mazda said the hose’s were not refitted correctly.
They suggested that I take the car back to where I got them installed and get it repaired there!
Once I took the car back to Autobarn there was no problem at all getting them checked out! The staff didn’t waste any time in doing so and I felt like I was being well looked after!! After the repair I was told that the leak had been completely fixed and the car was fine to drive, I was told the hose was tapped up really tightly and shouldn’t have any more problems.
The problem again arose when the car once again got extremely hot out on a drive, we pulled over and found residue was all over the internal part
of the engine bay with a strong smell of coolant! After that trip we decided to leave the car at home until we had it checked over to avoid further damage occurring.
We then had the car looked over buy 3 other independent people, (RACQ, a private mechanic and friends,)they checked for what we thought was a cracked head, or to see why there was a strong exhaust/oil smell coming from the coolant reservoir which arised soon after overheating. 2 of the 3 confirmed a cracked/warped head and 1 was not too sure!!
Once again we took got back in touch with Mazda, and mentioned to them of the problem we had been told by the independent professionals, we told them beforehand that the car still had a problem with overheating. After getting Mazda to look at the car they initially said the car was fine, they happily handed us the keys back to the car and told us that they had fixed the leaking hose which was causing the problem. We took the car for one day and realized the car was still leaking and overheating, after taking it back at the start of this week to get the proper tests we initially asked for they finally admitted it was confirmed a warped cylinder head. The car is still currently at Mazda in springwood until further notice.
Estimated unofficial quote buy Mazda was $2500 - $3000
have told Autobarn.