Hi Guys just after some info or someone who can help,
I own a TOM TOM GO710, it has been a fantastic unit but recently I'm constantly getting "ERROR during planning..." when trying to select a route plan in my TOM TOM GO710.
It actually has got that bad that 8/10 attempts to find a location ends in an error and thus no plan can be followed.
I have depressed the reset button, removed and replaced the card with out success.
I has become so frustrating that I can not use my GPS navigator to find locations.
Any ideas of help would be greatly appreciated.
-developments-
running updated firmware to 7.903 and no joy (didnt think it would work but was worth a try) with 36mb ram remaining, GPS V1.21 and Australia v650.1114
calling support
after sitting on hold for 18.5min i was told the "map settings file" is corrupt which is:
-> My computer
-> tomtom
-> Australia folder
-> mapsettings.cfg (delete this)
but alas it did not work...aahhhh!!!!
after another 20min on hold i was told the MAPS are now corrupt and I have to buy new maps for my tomtom to work....
the guy then: said why didnt you back up your tomtom?
I said: I dont know you could and if the instruction said to I would have done so
the guy said:....Our company does not say it or recommend it so now you have to buy the maps....and its out of warranty so you have no choice.
I said: im like !! i have no choice so i have to buy the maps in order to use my tomtom
the guy said: only if you want your tomtom to work! download them for $100 which is about 98MB and that "should work"
I said: what do you mean "should work"
The guy said: if you had backed up the the maps in the first place you could just reinstall them
I said: is there a repair centre in Sydney as your just sending me in circles!
details passed Teleplan Regents Park ~ 02 87186510 which now starts the next process
Ring Tele Plan and to get a corrupted tomtom go710 working/navigating will cost me $120 and I will get a new card and mapping software version 8...two seasons out of date....ahhh what a pain in the butt...and i have to try and find this place without my tom tom!
what to do any hints on what I should do? only new map from tomtom or new card and older map from tele~plan?
does anyone have a copy of the maps that i can load up to get it working...dont care if its not the latest copy of maps?