Interesting. Frankly, I have given up on guys showing me cars - the women in Perth showrooms are more dedicated, and better informed. I have been in Toyota, Lexus, Mercedes, Mitsubishi, Audi, Landrover, Mazda, Volvo and Nissan showroom all in the past 6 months. In every case the girls were 'way sharper.
THE BAD
- At Mitsubishi, the salesman didn't know if the Exceed still came in petrol or was only diesel now, like all the other lesser models. He was about the most useless in overall presentation.
- The guys at BMW couldn't tell me anything about the transmission of the X5. The supervising girl is attentive but passes me on to the males.
- At Mazda (male) I was ignored for far too long and the guy didn't know much about the new Mazda 6 and couldn't answer any questions about the technology.
- Audi (male) was too off-hand for his own good.
- At Nissan (male) I came out with more questions than answers after talking to the guy there. Almost as bad as the Mitsi guy.
BETTER
- At Toyota, the guy didn't know how many gears the GXL and Sahara Auto had. The girl who attended me on a previous occasion didn't have an answer to a question but immediately went off to get one.
- At Landrover, the girl was excellent while the guys are a bit dreamy, and I couldn't get a brochure and they took ages to send me one by snail mail.
BEST
- Volvo (male) was excellent and well-informed on all aspects of the car.
- At Lexus, both male and females I encountered are excellent and they keep me up to date with news by email.
- The Mercedes guy was very good, having come from the service department and was being trained as a sales rep. The Supervising girl is excellent. They eventually were able to answer my questions about the high and Low range and transfer shift options, but it took time. They were keen to offer a drive of all models inquired about.
In the first two categories, they all need to sharpen up.
Last edited by Doug_MPS6; 12-07-2013 at 04:28 PM.
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