40k service - Quoted $560 ?? too much????

[Reedy]

Oh, there's always a list...whether the work has been carried out on the said list is another story!

For my 10 000k service when I went to pick the car up, I went through the list and asked what had been done etc.

"ECU update if available" - He couldn't tell me if they did that or not
"Rotate tyres if required" - It was required, but they didn't do it
"Replace oil/filter" - As far as I know they did this

I cant remember what else was on the list but the fact they didn't know/didn't do some of the stuff on there has led me to ditch the dealership servicing. Extended warranties or not, if they can't get the basics right then i'm out of there.

[rogwick]

That's it mate, I had a long check list at John Hughes which is a respected used car dealer. It noted the windscreen washer fluid had been topped up and it was almost empty. I can live with that but it is annoying to have them claim they've done something by printing out the nice TEMPLATE CHECKLIST from the system and not actually doing the work. It lead me to think....what else haven't you done then...? I overlooked that...the main reason I complained is I had coolant splashed all down the front. They had filled the coolant too much or not closed the cap or something. Coolant had splashed everywhere. I had this feeling when I got home "I'll just pop the hood and see if its all good" SURPRISE!!!! Spent half an hour cleaning corrosive coolant off my motor and all around. Hence I complained and recieved a $40 discount for next service...threw it in the bin. I'd rather tell every mate I know they're crap service! That's just my story, a mate had his car at the same place, similar stupid story which involved seaseme seeds in his car...yes, they ate lunch in his car!

[Jmac]

this might help

Dealer Review Thread

[mpsgarage]

40,000Km is done for $460.00 with Motul 4100 oil & Pollen Filter

[Lollipopz]

It might be possible to request a list of the service details that your mechanic does.. Then you may be able to find a better deal elsewhere.

I complained about the cost of my last service and they sent through an itemised list with approx. costs for each service due. They also gave me a goodwill cheque for $50.00 - I was impressed to say the least.

[240MPS]

Well I just paid $273 for my 65,000k service on Monday and haven't paid more than $350 for any of my services since new... Just a indication

[SarcasticOne]

can let you know what mine comes to on monday, but im getting a non-mazda workshop to do mine + getting new brakes/pads installed...

[SarcasticOne]

in response to this, i had mine done yesterday
got tunehouse to install rotors + pads + rear engine mount inserts + service (but leave the new filter on SRI)
$430, so the 560 seems way too much to me