Dealer Review Thread

[turbomuz]

State: ACT
Dealer: Rolfe Mazda Belconnen
Service interval: 60,000km
Date: 21 May 2010
Price: $103.40
Service rating: 9/10
Value: 9/10
Overall: 9/10

No oil / oil filter and no air filter required as I do them myself.

Free loan car if booked with enough notice.

Had to have the turbo and prop shaft replaced (12 mths after warranty expiry). Rolfe Mazda put it to Mazda HQ who agreed to both fixes at no cost.

[hng]

State: VIC
Dealer: Ringwood Mazda
Service interval: 10k but 5k travelled only at 6 months
Date: 23/08/10
Price: $277
Service rating: 8/10
Value: 7/10
Overall: 7/10

Great to include hire car.
Being charged for wiper fluid was amusing considering I had filled it up a week previously to the brim and did not use any wiper fluid since. Might bring it up with them next time.
Shifting issues as brought up with them were identified but they did not have time to fix. Will find another day off somewhere to organise one...

Overall I guess the wiper fluid issue is forgivable given they loan courtesy car.

[mech81]

State: VIC
Dealer: Weribee Mazda
Service interval: (10k, 20k etc) : 40,000
Date: End February 2011
Price: $480ish (got a quote from Penfold Mazda and got $570 before 10% "VIP" discount)
Service rating: 6/10
Value: 7/10
Overall: 7/10
Comments:
- Prompt service, gave an accurate estimate on what time the car would be done

-Head service ?manager was a D**k though (all the other staff were polite) - plain rude, abrupt and gruff and tried to get me to change my back wipers even though they were fine (prompted by me supplying my own wipers to change the front which they changed for free)

-Charged me for windscreen fluid when they didnt even fill it up as I had filled up mine just the night before. Wonder what else they charged me for that they didnt do.

-Offered a free vacuum and car wash which was good but i didnt accept as I didnt know how meticulous they would be as mine was the first car of the day. Observing them later they were pretty good overall so maybe next time I will accept

[Macca]

Hey guys has anyone here been to mandurah mazda i would really like to here your feedback on them ??

[SarcasticOne]

State: NSW
Dealer: Tom Kerr Mazda
Service interval: 50k
Date: late june
Price: $460 (ish) includes injector clean (~180)
Service rating: 10/10
Value: 9/10
Overall: 9/10

pointed out that front passenger windows electric motor was making funny noises, replaced under warranty, they ordered the parts, called me when it was in, and booked me in

very happy with these guys strongly recommend them to anyone looking to get their car serviced at a mazda dealer in sydney

[Ducon]

State: QLD
Dealer: Le Mans Milton
Service interval: (50k/54 month)
Date: Mar 2011
Price: $214 (incl consumables)
Service rating: 7/10
Value: 9/10
Overall: 8/10
Not spectacular but efficient, polite and didn't do anything without first asking. ie they recommended replacing tyres, I said no, they said fine. Will go back again next time. Communication was excellent and even called me weeks later to make sure I was happy with the service.

[pijion]

State: QLD.
Dealer: Gold Coast Mazda (James Frizelle)
Service interval: 10k
Date: 17/10/11
Price: $194.30 (Supplied own oil)
Service rating: 8/10
Value: 7/10
Overall: 8/10

Overall a good experience. Warranty work: Knock in rear end, replaced a sway bar link which was loose. I supplied my own oil (Nulon Syn 5W-30). They allowed me $72.50 for oil (not a bad mark up on Magnetec 5w-30 mineral oil which is what that dealer uses for MPS!)

[blackbetty]

State: ACT.
Dealer: Slaven Mazda Phillip
Service interval: 90K
Date: 18/10/11
Price: $270 incl all oils and consumables
Service rating: 10/10
Value: 8/10
Overall:9/10

Always have a very positive experience with Slaven Mazda, they are polite and friendly and always take care of my car. They told me today mine is one of the best looked after MPS's they have seen and what a great car the MPS6 is, made me feel proud

[Nirvandan]

State: QLD.
Dealer: Oldmac Mazda Cleveland
Date: 19/11/11
Price: $0 Under warranty
Service rating: 10/10
Value: 10/10
Overall: 10/10

I reported to them on my last service that my front CV boot shat itself, they straight up put in the order for whole new shaft! , it did took a while to arrive but once arrived they called me to come in. after 2 hours no more grease leaking

[dar_vedar]

State: VIC
Dealer: Weribee Mazda
Service interval: (10k, 20k etc) : n/a
Date: End Dec 2011
Price: $ 110 to diagnose a problem which they diagnosed incorrectly.
Service rating: 4/10
Value: -3/10
Overall: 0/10
Comments: the service guys are a bunch of clowns and have no idea what they are talking about/.
I took my car in because i had an exhaust leak from my turbo becasue the bolts had come lose. the said it was the power steering (which i - or most people - knew it wasn't).
finally i fixed the issue on my own purchasing the parts from City Mazda.

note: anyone can do a service on a car. but it comes down to how good you are at diagnosing problems without the OBD / CAN tool.